The TMCS Community Care (TMCSCC) Fatherhood Support Coach plays a central role in recruiting, engaging, and supporting fathers throughout their participation in the iDAD Fatherhood Program. The role is primarily responsible for community outreach, participant engagement and community partnership building. The role is also responsible for delivering direct support, coaching and advocate services to participants in the iDAD Fatherhood program while managing essential program operations. This role includes administrative reporting, community outreach, case management and coordination, and facilitation of the iDAD fatherhood programming. The position will play a key role in engaging fathers, building community partnerships and ensuring quality program delivery.

KEY RESPONSIBILITIES & DUTIES

Recruitment and Outreach

• Conduct direct and community-based outreach to identify eligible fathers (with children age 17 or younger) within the service area.
• Represent the iDAD program at community events, churches, barbershops, schools, and other father-centered spaces.
• Deliver engaging, conversational pitches using iDAD-approved outreach scripts and materials.
• Track outreach contacts and maintain accurate referral logs.
• Assist in meeting enrollment targets as outlined in grant deliverables.

Community Engagement and Partnerships

• Build and maintain relationships with local organizations such as workforce agencies, schools, community action agencies, and faith-based groups.
• Serve as a visible advocate for fatherhood, mental wellness, and family stability in the community.
• Collaborate with TMCS Community Care case managers to connect fathers to needed support services (e.g., housing, employment, child support, transportation, mental health).

Program Facilitation Support

• Support iDAD Advocates and Facilitators during the program sessions, including setup, participant check-ins, attendance, and engagement activities.
• Co-facilitate or assist with group discussions, workshops, and experiential activities related to emotional intelligence, self-awareness, and parenting.
• Encourage consistent participation and accountability among fathers.
• Help maintain the energy, motivation, and brotherhood environment central to the iDAD model.

Participant Support

• Assist with initial engagement calls and follow-up contacts with new enrollees to promote retention.
• Support case managers in linking fathers to care coordination resources.
• Provide encouragement, motivation, and check-ins to reinforce homework assignments and personal development goals.

Data, Reporting, and Compliance

• Document outreach, recruitment, attendance and participant interactions in documentation and tracking systems.
• Assist with performance measures reporting.
• Maintain confidentiality and adhere to all TMCSCC and DCF data protection and privacy standards.