Somos Amigos Medical Missions

Director of Operations

Somos Amigos Medical Missions is a U.S. based 501(c)(3) tax exempt public charity that operates a primary care medical and dental facility in a rural and mountainous region of the Dominican Republic. We are an independent organization, with no political or religious affiliations, that serves approximately 1,600 medical patients and 800 dental patients annually, with approximately 80 volunteer and paid staff. Our annual budget is approximately $600,000 and growing.

Organizational mission: In partnership with the community of Naranjito, we commit to deliver unparalleled quality and reliable healthcare to isolated mountain communities in the Dominican Republic.

Position Purpose:

The Director of Operations reports to and works closely with the Executive Director and plays a key role in implementing the Organization’s planned growth in the next decade.

The Director of Operations’ primary responsibility is to oversee operational aspects of staffing and supplying the Somos Amigos clinic in the Dominican Republic.

Essential to the role is an understanding of, appreciation for, and support of the mission, values, and ethos of Somos Amigos.

Specific Areas of Responsibility:

Recruitment and Management of Volunteers and Local Staff

●     Strategize for and oversee recruitment of new volunteers and local workers

●     Maintain engagement with prospective and current volunteers and local staff

●     Oversee staffing of clinic week trips

o  Manage and correspond with volunteers and others before, during and after trips

●     Coordinate with Dominican counterparts regarding group logistics

●     Oversee safety and security concerns

Clinic Operations

●     Supervise and interact with clinic staff regarding all aspects of clinic operations

●     Coordinating with Pharmacy Manager and Clinic Manager, maintain inventory lists, order supplies and medications as needed

●     Interact with various vendors

o  Pursue opportunities for cost-saving

●     Oversee the monitoring and maintenance of clinic equipment

●     Oversee clinic security

●     With Patient Care Coordinator, oversee patient referral process, insulin outreach program, and other patient-centered initiatives

External Communications and Social Media

●     Oversee and continue to grow the Organization’s active and robust social media presence

Support of Executive Director

●     Provide input to annual budgets and assist in monitoring performance versus budget

●     Provide input to strategic planning process

●     Support fundraising initiatives and activities

●     Provide support for quality assurance, regulatory compliance, program efficiency improvement

Other duties and responsibilities as assigned.

Position Requirements/Qualifications:

This is a full-time, remote position (primarily work from home), and support will be provided for adequate access to appropriate technological requirements (robust internet access, laptop, phone, etc.).

●     Minimum Bachelor’s Degree preferred, or an equivalent combination of education and experience

●     Bilingual / Fluent in English and Spanish

●     Must possess a valid passport and/or otherwise be eligible for frequent travel within the U.S. and between the U.S. and the Dominican Republic

●     Willingness and available to travel up to 30% of time, including up to eight weeks per year at the clinic or elsewhere in the Dominican Republic

●     Expertise with Microsoft Office products

Compensation and Benefits:

●     Salary and compensation commensurate with experience

●     Health insurance

●     Paid vacation and sick leave