Lutheran Social Services of Northeast Florida
Jacksonville, FL, USA
Jan 28, 2026
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If you are an experienced nonprofit leader who wants to make a positive difference in the daily lives of people in our community, this is an opportunity for you!
The Role of the President / Chief Executive Officer
The President / Chief Executive Officer (CEO) is the key leadership position within LSS. The CEO champions LSS and the people we serve and ensures that the agency has the capacity to sustainably deliver services with excellence and integrity. Key roles include but are not limited to:
Strategy
- Works with board of directors and leadership team to proactively develop and implement a consistent strategy addressing sustainable quality, uncertainty, risk and growth
- Regularly evaluates community needs
People and Culture
- Builds a welcoming organizational culture with trauma-informed values and practices
- Establishes and maintains effective communications throughout the organization
- Encourages staff growth and development aligned with strategic priorities
- Evaluates and, if needed, improves the agency’s structure and roles for a healthy and productive workplace
Operational Guidance and Accountability
- Works with the leadership team to regularly review and improve LSS’ programs and ensure that the programs work well together within the agency’s strategic framework
- Works with the leadership team and Board of Directors to monitor agency and program risk and develop contingency plans
- Works with the leadership team and Board of Directors to develop and manage to an annual budget, and oversees financial policies that protect the agency’s assets
- Shares agency performance on a regular basis with all stakeholders and holds accountability for overall agency performance
Maintains and Grows Community Partnerships
- Tells the story of LSS and our impact widely in the community – what we offer and why we make Northeast Florida a better place
- Pursues and nurtures collaborative partnerships with other community organizations to further shared strategic priorities
- Participates regularly and visibly with funders and elected / appointed officials, and is personally involved with major funding requests
What LSS is Seeking in our Next CEO
Competencies
The CEO must possess a broad and flexible range of leadership and management competencies including but not limited to the following.
- A holistic and disciplined perspective in planning, implementation, and improvement
- The development and motivation of high performing and collaborative teams
- Ability to develop and sustain positive relationships with a diverse array of community partners, stakeholders, and funders
- A strong working knowledge of nonprofit finances and cash flow
- Transparent and high integrity leadership
- Exceptional verbal and written communications
Experience
- Minimum of 5 years of senior leadership and managerial experience in a nonprofit setting including working with a Board of Directors
- Minimum of 5 years building and leading teams
- Minimum of 5 years financial experience including budgeting, monitoring performance, cash flow analysis, risk analysis, and scenario planning in a nonprofit setting
- Proven experience in fundraising preferred
Education
Minimum of bachelor's degree, preferred in business administration, non-profit management or a related field
Benefits
403b retirement plan with 5% employer match
Health (95%), Dental (100%) & Long-Term Disability (100%) paid for employee
$100k life insurance
Starting at 20 days PTO
13 paid holidays
Additional voluntary benefits available
Workplace
This position primarily requires a regular daily (Monday through Friday) work week in-person with some field presence. Some after-hours and weekend duties are required.
To Apply
To apply, please send your cover letter and resume to Julia@GainClarity.net. Your cover letter should specifically address why you are passionate about helping our neighbors and uniquely qualified to be our next CEO.
Applications will be accepted through February 27, 2026. We will reply to all applicants.
For more information about LSS, please visit www.lssjax.org. Inquiries can also be directed to Julia@GainClarity.net.
Equal Opportunity Employer
Lutheran Social Services of Northeast Florida is firmly committed to equal employment opportunity (EEO) in recruitment, hiring, training, and promotion of persons based on merit, qualifications, and competence. Except in cases where required or permitted by law, employment decisions and practices shall not be influenced or affected by virtue of an applicant's race, color, gender, sexual orientation, national origin, age, religion, handicap, or any other characteristic protected by law.
We require a Level 2 background check (company-paid through the Background Clearinghouse: https://info.flclearinghouse.com), a drug screening (company-paid), and a driver’s license check (company-paid). All screenings are completed at the time of the job offer.
About Lutheran Social Services of Northeast Florida
For 45 years, Lutheran Social Services of Northeast Florida has empowered hundreds of thousands of people in Jacksonville to start again. We offer a broad range of programs and partner with other nonprofits to improve the lives of our neighbors. Our programs both provide immediate assistance and help people build the foundation for a stronger and more resilient future.
Our Mission: Motivated and guided by the compassion of Christ, we serve and care for people in need.